I'm having travel delays. What do I do?

Sorry to hear you're facing travel delays!

If you're going to be arriving at the hotel later than expected, feel free to reach out to the hotel at [e-mail] and cc: [e-mail] so we know you’re on your way and safe.

If you need help rescheduling your flight, please contact Egencia agents directly (or self-service rebook in the app). For agent support, in Egencia, click "Help" in the top right of your screen for local contact options. Or, if in the US: [phone] [phone]